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exterior view of upper west side hotel The Lucerne Hotel in NYC
Contact The Lucerne Hotel
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Contact our Luxury Hotel on the Upper West Side

Get in Touch with The Lucerne

Have any questions or special requests for your upcoming stay in New York City? The accommodating and service-driven staff at The Lucerne is happy to help ensure your visit is as memorable and enjoyable as possible. In addition to a host of luxury amenities, thoughtful services, and convenient extras like Wi-Fi and our hospitable concierge staff is available to arrange everything you need for exemplary stays on the Upper West Side, from tickets to New York City's best attractions to arranging transportation from area airports

For any other concerns, requests, or assistance with hotel reservations, please contact The Lucerne using the information below

The Lucerne Hotel

201 West 79th Street
New York, NY 10024


  • Main: (212) 875-1000
  • Reservations: (800) 492-8122
  • Concierge: (212) 875-1000)
  • Sales: (212) 875-1000 (Ext. 7130) or 646-845-3377


  • Reservations: (212) 721-1179
  • Guest Faxes: (212) 362-7251
  • Sales Faxes: (212) 579-2408